Backorders & Quotes


We offer a very simple backorder procedure.  When items are not shipped for any reason and you wish to backorder the product, simply click the "Backorder" button.

Backorders & Quotes

Items shipped that are less than the requested quantity will be placed on the new backorder.

When you click OK, the status of the "short" items is changed from AK (acknowledged) to BO (backorder) and new order is created and marked as a BO from original order #.
    
To create a customer Quote, simply shoose a product status of Q = Quote.
 
Then print and send the Quote.  The items on the quote are not reserved as "On Order".  Inventory is not affected in any way as a result of customer quotes.  If the customer later accepts the quote, just change the item status to AK an they are now removed from the availability and placed in "On Order" status.
 
If the customer declines the quote, simply press the delete button.